FAQs
Does the the booking include a photographer or videographer?
No, your booking only includes the studio space.
Do you include Lighting Equipment ?
Yes, Lighting is included with your booking. We include 2 Profoto Strobes ( Flashes ) and Aputure 600 D Continuous Lighting. Please refer to the Included Equipment tab for more details.
Can I arrive Early / Leave late to account for Set Up and Breakdown?
Client’s rental time begins promptly at the designated starting time and ends promptly at the designated ending time. Client’s rental period includes set up and break-down. The Premises must be cleaned and vacated by the end of the rental period. Additional fees will apply if Client does not vacate (and remove any equipment, etc.) by the designated end time of the Rental.
Do you allow Music Videos ?
No Music videos will be permitted in our studio unless approved by studio. Failure to obey these rules will result in a automatic $500 fee.
Are all the Sets Included ?
Yes, the entire studio & sets are available to you during your booking.
Do you allow Pets in the studio?
Unfortunately, we do not allow any pets in the studio.
Is the Cycwall ( White Wall ) painted before every booking?
CYC WALL ( CYCLORAMA, INFINITY WHITE WALL) COMES AS IS- We usually keep the Cyc wall floor fairly clean but it is not guaranteed. If you need a fresh painted floor please reach out to us first with details of your shoot. ( Additional Fees Apply ) Only available for multiple hours/Full Day bookings starting early to guarantee that its fresh.
What is your Cancellation Policy ?
Guests may cancel their Booking until 7 days before the event start time and will receive a full refund (including all Fees) of their Booking Price.
Guests may cancel their Booking between 7 days and 24 hours before the event start time and receive a 50% refund (excluding Fees) of their Booking Price.
Booking cancellations submitted less than 24 hours before the Event start time are not refundable.
Reschedule Policy -One Reschedule Allowed if notified within 48 Hours of Booking. Subject to approval by Company.
Company is not liable for acts out of its control that affect the shoot, such as building equipment failures, power outages, weather, acts of God, or emergencies. Company is not responsible for refunds or reschedules if Client does not show up.